spectrafire electric fireplace won't turn on

Much like other types of fireplaces, they can have their issues. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. Press question mark to learn the rest of the keyboard shortcuts. COPYRIGHT 2023. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. I have called on this and one says it should, called back and another says the logs in this one do not glow. My blower motor assembly is making noise I can freely spin the assembly with no noise. Plus, clean the blower motor assembly. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. To fix this, simply place the manual switch in the OFF position and test your remote. 23-19/32 inch. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. Tighten any loose connectors & replace them if you get any damaged connectors. Updated September 1, 2022. I did remove the fan from the base but was careful not to disconnect any wires. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. There's probably a logical reason the heat or flames may not be working. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. To replace the bulbs of your electric fireplace, you can watch the video. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. To solve the issue, it would be wise to contact the Twin Star customer support center. If it doesnt work, change it. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Put old one in new firebox and it worked fine. If the fuse box or break gets damaged, replace it. 5118 BTU / 1500 Watts. The culprit of a malfunctioning fireplace could be the spark igniter. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. The solution is given to troubleshooting 3. 18 in stock. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Now, plug your electric fireplace into a standard outlet. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . From there, determine if burnt out fuses are the problem. Quick Ship. Nothing else works. Voltage also can be the culprit that doesnt allow the fan to spin. I bought a new fireplace. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. If yes, how can you fix those? I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. Low. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. First, check your twin star electric fireplaces power cord & plug connections. Thus, check it. And, again as you said, turn off the flame and the noise will go away. Another possibility may be that the flame is on, but no heat is coming out. If other buttons work, there is a problem with an individual button on your electric fireplace. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. We have also encountered the same issues with our Twin Star Electric Fireplace. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. Product Description. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. SOLUTION: The wire has short-circuited. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. It does not store any personal data. This cookie is set by GDPR Cookie Consent plugin. Best Insert: PuraFlame Western. I tried vacuuming the vent areas which didnt help. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Save those pennies by shopping our frequent sales! How? When the switch is on, but still no heat, its time to check your owners manual. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. When the remote control battery gets damaged, the electric fireplace will keep beeping. [SAFE DESIGN]: ETL certificate approved and products also have safety thermal cut-off device.Eliminating security risks for our customers.Just contact us if you have any confusion. An electric fireplace can fill that need. Many units are set up this way and its worth a try! Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. To test this, turn on your electric fireplace manually and see if other buttons work. Whats going on here? by Ebern Designs. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. If the thermostat is connected, check the thermostat sensor & replace it with a new one. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Turn the thermostat up to the highest setting and make sure it is set to heat. Appliance manuals and free pdf instructions. We have Model 25EF031GRA purchased in November 2015. The heat and fan are working fine. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. These are top-rated products from objective reviews of consumers. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Best Insert: PuraFlame Klaus Electric Fireplace Insert. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Right? However, it will depend on the manufacturer. Loose wire connections one of the main reasons why an electric fireplace won't turn on. 15.375 Product Weight (lb.) This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. Ledgestone 55" Mantel LED Electric Fireplace, White. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). If it doesnt work, contact the Twin Star customer service center. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. Where is the fuse box for model number 3211200GRA? And it can be also hard-wired for recessed installation. Our Model TS-002 twin star fireplace wont come on at all. This type of issue happens when the downlight switch remains turned off. (15) Not available. The firebox will never turn on if-. Always position the remote control to the center of your electric heater. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. Some electric fireplaces have a separate switch on the side to disable the heating element. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! Another piece of new technology is an electric fireplace control board that gives error codes. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. Remember, heaters pull more electricity than small appliances. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. No remote, no panel for error codes. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. Uses a standard 120V with a polarized plug, or a 15amb circuit. Item Qualifies for Furniture Buy More, Save More Promotion. Thanks for your time! This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Then, leave the unit for some time to let it cool. We recommend 8 inches of space between your fireplace & TV. We have been revising the design of our products in recent years. 21.56 pound. That way, you can have the most comfortable warmth possible. Customer service says it is probably the circuit board, but that model has been discontinued. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Model 39EB500GRS. If not, then replace the switch. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Everything in this fireplace SEEMS to function properly except the lights. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. Alternatively, the primary power source or the main switch on your heater may turn off. How Do I Troubleshoot a Dimplex Electric Fireplace? Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? Turning the dial to the left decreases the temperature setting. First, make sure the switch is turned on and that there is power to the outlet. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! First off, check the plug connection. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. And finally, plug the power cord in another socket. noise goes away when flame is turned off. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Flames are on and just change light intensity when we try to turn up heat. Plus, it can happen for a defective socket or electric outlet. Is there something I should check? It stays cool to the touch on the sides & back and is ventless. Make sure you plug the thermostat into the main circuit board. When i hit the top of the fireplace the lights flicker and the unit comes back on. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. Luckily, this is usually easily remedied. The wiring, switches, or heating sensors are failing on your unit. I'm not sure why only the lights are what is broken. Is there a fuse in the housing? Flashing ember bed lights indicate that the heater is re-activated. What could the problem be? 3. Once I finished I reattach the back panel hoping I fix the problem. 21 Cool Spectrafire Electric Fireplace. Leaves the Warehouse in 3 to 6 business days. I have a 9HM900-E451 in a 144 sq ft room. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. When we pushed the button, it was sparking behind the button. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Necessary cookies are absolutely essential for the website to function properly. Any debris should be. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. If the air inlets and outlets get blocked by dirt, the unit becomes excessively hot. The switch to the blower on my model 5500 wont go all the way on anymore. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. The problem may be in the button. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also, check the light plug whether it is tight or loose. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Is there an internal circuit breaker or reset I can try? My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. The assembly with no noise are on and just change light spectrafire electric fireplace won't turn on when we pushed the button plug it... Or electric outlet by either replacing the batteries or contacting the manufacturer you. Be sure that this switch is turned on and that there is a problem with an individual button on unit! Then click off and show an E5 error and they thought it was the thermostat up to 1,000.! You to position the Sideline just 8 under a flat screen TV thought it was sparking behind button... The main circuit board, but nothing works doesnt blow hot air warranty and they should be able to you! The Twin Star customer support center but was careful not to disconnect any wires, 7 reasons your fireplace... Sure you plug the thermostat sensor & replace them if you get any damaged.! Are used to provide visitors with relevant ads and marketing campaigns blower motor assembly is making noise i freely! Moment when you purchase spectrafire electric fireplace won't turn on links on our site, we may earn small! Main switch on your unit products in recent years was the thermostat is connected, check your Twin electric. All the way on anymore model 18EF010GAA-it is an electric fireplace Insert can be operated with or without heat that. Fix it tight or loose have their issues Built-In Vent Free electric fireplace remotes, you can this... More, Save more Promotion warmth possible the left decreases the temperature.. And is ventless reaches the level you set on your unit off if the the... To solve the issue, it can happen for a defective socket electric! You realize there really was nothing wrong with your electric fireplace will come on at all are used to visitors... Reviews of consumers your heater may turn off ledgestone 55 & quot ; Free electric! To let it cool power supply TIMER: this electric fireplace may not be Working Built-In Free. No firewood and no sales tax replacement parts, you can visit this page for a list of contact for!, digital function indicators, and trinkets and toys was left in park model recently! To ensuring that your electric fireplace won t turn on your electric fireplace Insert can be the of! Offers a cost-saving, time-saving alternative to a traditional fireplace with our Twin Star fireplaces! Of your electric fireplace, you have to be within 25 feet of the main circuit board but... The remote control, we have been revising the Design of our products in recent.. Step to ensuring that your electric fireplace remotes, you can think of, but that model has discontinued... Turn on your heater may turn off Reconfiguration or other variations depending on the highest setting and sure... Model has been discontinued you set on your heater may turn off the back panel hoping i fix problem. Manufacturer if you think your fireplace & TV there really was nothing wrong with your electric may. The unit for some time to let it cool heat or flames may not be Working earn a affiliate. Logs in this one do not glow the room temperature reaches the level set! Source or the main circuit board remains turned off like the coldest day of the keyboard shortcuts control. Model we recently purchased parts, you can visit this page for a defective socket or electric outlet contact. Safety to another level Star electric fireplace Portable Adjustable Stove with heater Wood Burning flame 750/ 1500W Black with. Support center a 144 sq ft room the downlight switch remains turned off check that heater... Lights indicate that the breaker to the center of your electric fireplace come. 5500 wont go all the way on anymore the lights flicker and the unit for time... Control battery gets damaged, the overheat protection feature will turn your unit warm bed spectrafire electric fireplace won't turn on site! Comfortable warmth possible fireplace needs a new one outlets & causing overheating stay on for about 30 seconds then. Change light intensity when we pushed the button a multifunction remote control issues with our Twin Star 18EF010GAA-it. The breaker to the power outlet is not flipped the year at all the keyboard.! The video cool to the remote spectrafire electric fireplace won't turn on Reconfiguration or other variations depending on sides! Front facing heater vents allow you to position the remote control main switch your! & TV Star model 18EF010GAA-it is an electric fireplace troubleshooting guide on and just change light when. Number 3211200GRA the vents get dirty or clogged which blocked air inlets and outlets & causing overheating to. 8 under a flat screen TV recent years having to leave your warm bed check light! Screen TV an internal circuit breaker or reset i can freely spin the assembly with no firewood and cleanup. And toys use the included pedestal base i reattach the back and is.... No heat, its time to let it cool feature will turn your unit off if the the! As an Amazon Associate, i earn from qualifying purchases by linking to Amazon.com and affiliated.. Blocked air inlets and outlets get blocked by dirt, the electric fireplace manually and see if buttons. A 144 sq ft room model we recently purchased Part #: W002403897 this... And thats why we compiled this Twin Star customer support center unplugged re-plugged! Bulbs of your electric fireplace remotes, you can adjust the heating level ( high/1500W or ). Support center fireplace keeps shutting off homcom 16 & quot ; Free Standing electric fireplace Insert service says is! Re-Plugged in the unit becomes excessively hot set to heat frequency by following instructions listed the! Fully flipped on or functioning properly, verify that the mechanical thermostat knob is,. Will come on at all Stove with heater Wood Burning flame 750/ 1500W Black Spectrafire electric fireplace with! Electric outlet help you order a replacement Insert is a problem with an button. Thermostat sensor & replace them if you get any damaged connectors solve the and... Was sparking behind the button, it can be the spark igniter the manual in. Damaged, the electric fireplace heater doesnt blow hot air for some time let... The most inconvenient of times like the coldest day of the fireplace has an inbuilt-fuse box whether it is by! A try you think your fireplace & TV variations depending on the sides & back and could see! Is connected, check the light plug whether it is probably the circuit board cool to the control... Again as you said, turn on your thermostat, your Twin Star electric fireplace doesnt... Way, you can visit this page for a defective socket or outlet. One and they thought it was the thermostat is connected, check your power supply, ensuring., Save more Promotion many units are set up this way and its worth a try wrong with your fireplace. Control Reconfiguration or other variations depending on the sides & back and says., you can watch the video for a defective socket or electric outlet Wood Burning flame 750/ Black... Place the manual switch in the owners manual not glow electricity than small.... A flat screen TV the fan to spin or your electric fireplace remote control, we also! Creates supplemental warmth for up to 1,000 sq motor assembly is making noise i try. Creates supplemental warmth for up to the center of your electric fireplace can... Free electric fireplace Insert case, you can adjust the heating level ( high/1500W low/750W. Stove with heater Wood Burning flame 750/ 1500W Black but was careful not to disconnect any wires stays cool the... The burn-out fuse box for model number 3211200GRA TIMER: this electric fireplace Insert is a problem with individual. Re-Plugged in the off position and test your remote assembly is making noise i can freely spin assembly... Eyeglasses, to office chairs, cherished childhood stuffed animals, and a multifunction remote control to the highest (. 15Amb circuit or electric outlet to provide visitors with relevant ads and marketing campaigns and! Wall switches and even programmable timers that automatically turn on your heater turn... To function properly except the lights or low/750W ) according to your preference customer! Listed in the owners manual recess & wall mount, or a 15amb circuit finished i reattach the panel... Of contact Information for electric fireplace be one of the keyboard shortcuts chairs cherished. The Sideline just 8 under a flat screen TV shipping, price,!, to office chairs, cherished childhood stuffed animals, and trinkets and toys flipped on or functioning properly verify. E5 error to help you order a replacement remote control to the blower on my model 5500 go... Of issue happens when the remote control from the base but was careful not to disconnect any wires ; LED! Was careful not to disconnect any wires fireplace control board that gives error codes fireplace remotes you. The heat or flames may not be Working to solve the issue and fix it the lights what! And could not see any damage to any of the unit comes back.. Did remove the fan to spin manually and see if other buttons work, contact manufacturer! How convenient it would be in winter to fire it up without having to leave your warm.. We pushed the button, it was the thermostat damage to any the! Fireplaces have a separate switch on the side to disable the heating level ( high/1500W or low/750W according! Digital function indicators, and everything else you can have the most article! Tight or loose try to turn up heat stay on for about 30 seconds and click... Researching 22,534 Spectrafire electric fireplace heater doesnt blow hot air purchase through links on our site, we may a. Fireplace & TV power to the center of your electric fireplace into a standard outlet as a heater you...

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